ARMSTRONG AUDIO
VINTAGE & RETRO AUDIO REPAIRS
REPAIRS BY APPOINTMENT ONLY
Next available appointments from December 2nd
"Over 45 years' experience and​
a craftsman's approach
to vintage and retro audio repair"
Repair, don't replace
Our Service
We’re an independent repair workshop with over 45 years’ experience restoring vintage and retro audio equipment. We specialise in units from 1960 to 2000, from entry-level to audiophile, and work across an extensive range of makes, models and faults.
As audiophiles and repair enthusiasts ourselves, we understand that vintage audio is about more than sound. It’s the warmth of analogue, the love of physical music, the feel of tactile controls, and the memories that make a treasured piece of equipment worth keeping.
There’s something uniquely satisfying about bringing a much-loved piece of equipment back to life rather than replacing or discarding it. With decades of specialist knowledge and a genuine passion for what we do, we take pride in preserving the equipment you love.
So whether your turntable has stopped spinning, your amplifier has lost a channel, your speakers need reconing, or your reel-to-reel has fallen silent, get in touch today to see how we can bring back the sound you remember.
Upfront and agreed upon
How our repair process works
Appointments are by invitation. Send us an enquiry first, and once we've reviewed your unit we'll email you an estimate with a link to book.
1
Send us an enquiry
Submit an enquiry telling us the make and model of your unit and a short description of the fault. Photos help, especially of the rear-panel label showing the model number if you're unsure which model it is.
2
Receive your estimate
We'll reply with a repair estimate based on your unit's model and value, along with your personal link to book an appointment. The estimate isn't a fixed quote, and there's no obligation to go ahead.
3
Book your appointment
Use the link in your estimate email to choose a drop-off date. We'll confirm your booking by email.
4
Drop off your unit
Bring your unit to our workshop. A drop-off payment is taken: our £60 diagnostic fee plus a down payment covering the first hour of labour, as shown in your estimate. Both are deducted from your final repair cost.
5
Diagnosis
Our engineers assess your unit. What happens next depends on what they find.
IF IT MATCHES YOUR ESTIMATE
We go ahead with the repair straight away.
IF IT NEEDS MORE WORK OR PARTS
We send you a revised quote. No further work is done until you approve it.
6
Repair and testing
Repairs typically take 3 - 4 weeks, depending on parts availability and our current workload. Every unit is tested before it's ready.
7
Collect your unit
We'll let you know when your unit is ready. The remaining balance is paid on collection, and every completed repair comes with a 6-month warranty on parts and labour.
Decided not to go ahead?
If you choose not to approve a revised quote, or your unit can't be repaired, simply collect it. Your down payment is refunded on collection. The diagnostic fee is non-refundable.
Typical repair costs by tier
Entry-Level
Repair cost from £250
For turntables & speakers valued up to £300
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(Pay £155 at drop-off then the balance from £95 on collection)
Mid-Range
Repair cost from £345
For all other equipment valued
up to £600
​
(Pay £155 at drop-off then the balance from £190 on collection)
High-End
Repair cost from £440
For all other equipment valued
up to £1,200
​​​
(Pay £155 at drop-off then the balance from £285 on collection)
Studio-Grade
Repair cost from £735
For all other equipment valued
up to £3,000
​​​
(Pay £195 at drop-off then the balance from £540 on collection)
Audiophile
Repair cost from £870
For all other equipment valued
over £3,000​
​
(Pay £195 at drop-off then the balance from £675 on collection)
All prices include VAT. Bookings are subject to our terms and conditions.
Diagnostic fee is charged at £60. Labour is charged at £95 per hour for Entry-Level through High-End equipment, and £135 per hour for Studio-Grade and Audiophile equipment.
Stock parts are included in the estimate. Where special-order parts are needed, these are charged at the price we pay (including delivery), plus a handling fee of 12.5% of that price (minimum £20), with VAT added to both. These charges will be outlined in your quote for approval before anything is ordered.
Conveniently located
Our Shop
Located in Walthamstow, London our repair shop is open Wednesday-Saturday from 10am-5pm for drop-offs, collections and enquiries.
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By Car: We’re conveniently located 10 minutes from the A406 Crooked Billet roundabout. Free short-term bays are available on Clifton Avenue, adjacent to our premises. For accurate directions, please use 1 Clifton Avenue, E17 6HL on your Sat Nav.
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By Train: We’re only a short walk (approximately 100 yards) from Blackhorse Road Station, served by the Victoria and Suffragette lines.
